1. Introduction

This Privacy Policy describes how MakerGrammy Ecuador collects, uses, and shares personal information that we obtain through our website and during our commercial export processes of agricultural products.

2. Information Collection

2.1 Business Information

We collect business contact information, such as company name, contacts, address, email, phone, tax, and banking details necessary to complete commercial transactions related to the export of our agricultural products.

2.2 Website Information

We collect information through contact forms when you request information, quotes, or subscribe to our newsletters. Additionally, we collect technical data such as IP address, browser type, and pages visited to improve the user experience.

3. Use of Information

We use your information to:

• Process and manage export orders
• Provide quotes for agricultural products
• Facilitate shipment tracking
• Comply with customs and regulatory requirements
• Communicate about new products or changes in our services
• Send information about agricultural market trends
• Improve our export processes and customer service

4. Data Protection

We implement technical and organizational security measures to protect your business information against unauthorized access, alteration, disclosure, or destruction. All sensitive information is stored securely and is only accessible by authorized personnel.

5. Information Sharing

We may share information with third parties in the following circumstances:

• Customs agents and authorities to comply with export requirements
• Logistics providers to coordinate shipments
• Financial institutions to process payments
• Auditors and advisors to comply with tax and commercial obligations

All third parties with whom we share information are obligated to maintain the confidentiality and security of your data.

6. Your Rights

You have the right to access, correct, or request the deletion of your business information. You may also request the limitation of processing or object to it in certain circumstances. To exercise these rights, contact us through the email provided at the end.

7. Data Retention

We retain your business information for as long as necessary to fulfill our contractual and legal obligations. Data related to commercial transactions is retained as required by Ecuadorian legislation, generally for a minimum period of 7 years.

8. Changes to this Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page and, if the changes are significant, we will notify you directly.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at customer.service@makergrammy.com.